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Privacy Policy

Effective Date: 21/01/2025

Welcome to Albania Rent A Car! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website (https://albania-rentacar.com) and services, in compliance with applicable laws, including the European Union General Data Protection Regulation (GDPR), the United States regulations, and the United Kingdom Data Protection Act.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and billing information provided when you book or inquire about our services.
  • Identification documents if required for booking purposes.

b. Non-Personal Information

  • IP address, browser type, operating system, and other technical information collected via cookies and analytics tools.

c. Cookies and Tracking Data

For details, please refer to our Cookie Policy: https://albania-rentacar.com/cookie.

2. How We Use Your Information

We use your data for:

  • Processing bookings and payments.
  • Communicating with you regarding your reservations or inquiries.
  • Improving our website and services.
  • Complying with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with:

  • Third-party service providers, such as payment processors and customer support tools.
  • Authorities when required by law.
  • Analytics and advertising partners (non-personally identifiable data).

We do not sell your personal data to third parties.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights (GDPR and UK Data Protection Act)

You have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to the processing of your data.
  • Withdraw consent for data processing.
  • File a complaint with a supervisory authority.

To exercise your rights, contact us at gdpr@albаnia-rentаcаr.com.

6. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

7. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on https://albania-rentacar.com/privacy with the effective date.

8. Contact Us

For questions or concerns, please contact us at gdpr@аlbаniа-rentаcаr.com.